Customer satisfaction is one of our top priorities.
No refunds. Exchanges within 7 days. Our items are made with the highest quality of material, with attention to detail, but if you would like to exchange, send it back! We accept unused items purchased exclusively from gypseababe.com that are received by us within 7 days of your order date for exchange. Please account for the time it takes for the carrier to ship your item(s) back to our warehouse in New York, New York. Any items marked Final Sale are not eligible for return. Items must be securely packed, and packages must be shipped back to us using a traceable method such as UPS or FedEx. Please be sure to keep the Return Tracking Number. We kindly ask that you send us the tracking number, note the order error or specific defects, and pre-alert of your return for exchange to firstname.lastname@example.org
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.